The following checklist is for Installers on any Renewable Energy Project. After a project is completed, you can ask customers some of the following for obtaining a review:
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Would you hire the same professional/contractor again?
How pleased were you with the work and how it was done?
Were various options and system designs provided and explained to satisfaction, prior to starting the work or signing the contract?
Were the costs explained thoroughly before starting the work or signing the contract?
Was the installation process explained properly before starting the work or signing the contract?
Were any references of prior work offered to you to verify the quality of the work?
Did the work begin on the date and time that was promised?
Was the work completed in the time schedule promised?
Was the work completed for the pre-agreed price?
How satisfied are you with the way problems were handled, if any?
How satisfied are you with the way problem were resolved, if any?
How satisfied are you with the way the contractors/professionals attempted to make corrections, if any?
Was it easy to get in touch with the contractors/professionals during the project?
How satisfied are you with follow up after the project was completed?
Were you satisfied with the trainings that were provided to you for the operation of your system?